Help Center


Welcome to the Help Center

We’re here to assist you with any questions or concerns you may have. Whether you're a new user or a returning customer, our goal is to make your experience smooth and satisfying.


🔍 Frequently Asked Questions

  • How do I place an order?

    Simply browse our menu, add items to your cart, and proceed to checkout. You can pay securely online and receive real-time order updates.

  • Can I modify or cancel my order?

    You can cancel or modify your order within 5 minutes of placing it by contacting our support team.

  • Where can I track my order?

    After placing an order, you can track its progress live from your account dashboard.

  • Do you support refunds?

    Yes, please check our Refund Policy for detailed information.


📞 Contact Our Support Team

If you didn’t find your answer above, feel free to reach out:

  • Email: support@homecookedmeal.com.au
  • Phone: +61 123 456 789
  • Live Chat: Available on weekdays from 9AM – 6PM (AEST)

📚 Popular Help Topics

  • Shipping & Delivery
  • Returns & Refunds
  • Payment Methods
  • Managing Your Account

We are constantly improving our services. Your feedback helps us serve you better!