Help Center
Welcome to the Help Center
We’re here to assist you with any questions or concerns you may have. Whether you're a new user or a returning customer, our goal is to make your experience smooth and satisfying.
🔍 Frequently Asked Questions
- How do I place an order?
Simply browse our menu, add items to your cart, and proceed to checkout. You can pay securely online and receive real-time order updates.
- Can I modify or cancel my order?
You can cancel or modify your order within 5 minutes of placing it by contacting our support team.
- Where can I track my order?
After placing an order, you can track its progress live from your account dashboard.
- Do you support refunds?
Yes, please check our Refund Policy for detailed information.
📞 Contact Our Support Team
If you didn’t find your answer above, feel free to reach out:
- Email: support@homecookedmeal.com.au
- Phone: +61 123 456 789
- Live Chat: Available on weekdays from 9AM – 6PM (AEST)
📚 Popular Help Topics
- Shipping & Delivery
- Returns & Refunds
- Payment Methods
- Managing Your Account
We are constantly improving our services. Your feedback helps us serve you better!